How Doctors are Using Technology to Reduce Wait Times

Waiting for your appointment is one of the least exciting things about your visit to the doctor. However, there are many ways to eliminate these wait times and get the show on the road. Let us take a very close look at how doctors are using technology to reduce wait times.

Digital Fingerprinting

First and foremost, digital fingerprinting has taken over as a primary way to check-in. When you arrive at the office, walk up to the scanner and let it take your fingerprint. The device will recognize your info and relay it to the doctor and whatever assistant is on hand. This is much faster than manually telling the receptionist your name, birthday, and time of appointment. As long as you are already registered in their database, your profile will come up immediately. It’s important to note that this type of fingerprinting is different than traditional fingerprinting. The goal isn’t to collect your fingerprints via ink; it is to identify you as a patient. This makes digital fingerprinting much faster than traditional fingerprinting that you might have tried in middle school.

Facial Recognition

Similarly, facial recognition allows for an instant check-in. Instead of scanning your fingerprints, let the machine scan your face. Once again, it will search for your profile in the database and bring up your appointment. While fingerprinting has existed for many years, facial recognition is a much newer concept and not quite as sophisticated. However, new facial recognition tech comes out every year, and by now, it’s more than powerful enough to serve as a means for check-in. In particular, a doctor doesn’t see millions of patients. This numerical scale is in the thousands at best, which greatly reduces the work of facial recognition devices. Just remember to take off as much jewelry or glasses as possible to get a clean image of your face.


Transcriptions have become increasingly popular in recent years. When you fill our your info on a form, often times the receptionist has to manually enter this data into the system. On the other hand, the doctor might verbally say something, and the receptionist has to type all of this out. As you might imagine, typing paragraphs of text takes a lot of time, and it’s efficient to do so while the patient stands idle in the waiting room. Instead, doctors have turned to medical transcription services to get all of the above done behind the scenes. These jobs can be done remotely, and by the next day, the doctor will have all of the relevant info in the database. The bottom line is, there’s no reason for the patient to be waiting around while data is being entered. Although services come with a fee, it is well worth it to improve the patient experience. It’s also easier on the doctor and his or her staff.

Iris Scanning

Last but not least, iris scanning looks to be tech for the future. It might be surprising to know that your iris contains a complex sequence of ridges and lines that is unique to your eye. You might be able to guess where we’re going with this. Much like fingerprinting and facial recognition, doctors are now able to perform iris recognition to identify patients. However, there are even more advantages to using the iris. While full facial recognition can take a couple of seconds, iris scanning is instant. There’s no need to move your head or anything. In addition, iris identification is even more reliable than facial structure. The characteristics of your eye are truly unique to your body, and much like a fingerprint, cannot be shared by anyone else in the world.


When all is said and done, doctors are using technology on a regular basis to reduce wait times. Because so many powerful forms of tech are available in 2020, there’s no reason to be sitting around forever. Doctors love these amazing pieces of tech that save time for both them and their patients!

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